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Success Story | Axamer Lizum

Loyalty meets fun on the piste: the myAxamerLizum app!

Customer loyalty doesn't stop at ski resorts either: especially in times of rising prices and careful consumer spending, it is therefore important to rely on effective customer loyalty measures here too.

The Axamer Lizum ski resort in Tyrol has therefore been relying on its own loyalty club app from hello again since the 2023/24 season: the myAxamerLizum app.

In the tourism industry, there are numerous ways to incentivise repeat visits and repeat purchases. Axamer Lizum demonstrates how this can be achieved with its own app with the following core functions:

  • Collect points throughout the ski area and redeem them for rewards

  • Webcam access and piste map directly via app

  • Weather and snow report and information about the ski area directly on your mobile phone

  • Advent calendar integration in December 2023

  • Exclusive discounts in the Axamer Lizum and with many great partners

  • Early access to USD tickets

  • Great goodies and rewards, from food and day ticket discounts to piste groomer tours

  • Check in at the Hoadl in the ski area and at the information board to collect points

  • Recruit friends and family and collect additional points

  • Information on avalanche warning levels, events, public transport and more

Try it out now and collect points on the piste too!

Teaserpic Axamer Lizum - hoch
Simple app setup. Ongoing support.

The Axamer Lizum ski resort's path to its own customer loyalty app.



Our simple onboarding process accompanied the Axamer Lizum team from the signing of the deal through to the launch of their own app.

The app appeared in the Apple App Store and Google Play Store after a few months of development and ongoing updates on development progress.



Because the success of the Axamer Lizum app takes centre stage, we use our experience from over 800 customer projects to push the app:

Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the Axamer Lizum team works with hello again to get the best out of the app.


Help center.

The comprehensive help centre with user manual, instructions for app optimisation and videos on numerous topics is available around the clock for quick help.

This allows the Axamer Lizum team to take the initiative and optimise, expand and improve the app independently.


Ongoing Support.

The hello again app support team is always available to the Axamer Lizum team if required.

Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.

Because we believe that customer loyalty must be valuable for all sides!

The new app.

See for yourself

of the myAxamerLizum app.

The time for digitalization has come.

That's why stamp cards are out of date.

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