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Success Story | Boutique Genner

Happy customers and internal success: Boutique Genner shows how it's done!

Since the end of 2020, Boutique Genner has been using its own customer loyalty app to appeal specifically to the digitally savvy, younger target group - but the slightly older target group also appreciates the new app. Why?

Thanks to a simple and well thought-out concept for both registration and operation of the app, there is clear added value for all parties involved: effective, digital customer loyalty!

The Genner app boasts the following functions, among others:

  • Genner bonus world for collecting and redeeming points

  • Rewards in the form of points for purchases, app invitations and ratings in the app stores

  • Gennermädels world of benefits integrated directly into the app

  • Facebook connection and competition function with just one tap

  • Contact form for easy contact

The Genner app is very popular with the many app users - and is constantly being updated and new functions added in consultation with the hello again team.

Simple app setup. Ongoing support.

Boutique Genner's path to its own customer loyalty app.



Our simple onboarding process accompanied the Boutique Genner team from the signing of the deal through to the launch of their own app.

The app appeared in the Apple App Store and Google Play Store after a few months of development and ongoing updates on development progress.



Because the success of the Boutique Genner app takes centre stage, we use our experience from over 800 customer projects to push the app:

Through regular innovations, updates and optimisation suggestions - for example in the form of live webinars - the Boutique Genner team works with hello again to get the best out of the app.


Help center.

The comprehensive help centre with user manual, instructions for app optimisation and videos on numerous topics is available around the clock for quick help.

This allows the Boutique Genner team to take the initiative and optimise, expand and improve the app independently.


Ongoing Support.

The hello again app support team is always available to the Boutique Genner team if required.

Together, we ensure that both the company and the users of the app are offered the greatest possible added value through effective, digital customer loyalty.

Because we believe that customer loyalty must be valuable for all sides!

Take a look for yourself: The Boutique Genner App.

Patrizia Kunst-Genner | Owner

Boutique Genner, Korneuburg, Austria

#helloagainmoment: Happy customers with new customer system in app form!

We have converted our customer system to the app. Customers are happy, they collect points with every purchase and can redeem them as vouchers. That's our #helloagainmoment!

The time for digitalization has come.

That's why stamp cards are out of date.

Want to take your customer loyalty

to the next level?