Get direct feedback from your customers and automatically improve your ratings on external platforms.
You can receive it directly after an activity (e.g. purchase, business visit, online purchase…), you can automatically ask feedback from your customers (e.g. rating of the app, rating of the service/branch/game, …). You can reward your customers with loyalty points.
External Feedback / Rating
If the internal feedback is positive, your customer is offered the opportunity to evaluate your company on external platforms. Your external ratings will thus be improved and increase in number, which in turn creates more trust.