Customers recruit Customers
Acquire new customers: Existing customers can invite their friends to the loyalty club via Facebook, WhatsApp, SMS etc.
“Word of Mouth 4.0”: Customers attract customers digitally. Normally, acquiring a new customer costs 10 times as much as keeping a regular customer. With the integrated invitation function in your app, this is much easier:
Existing customers can invite their friends to download the app. It is super simple via Facebook, WhatsApp, SMS, email etc. By adding a personal message, your existing customer will invite a new one. This is word of mouth on a digital level.
If the invited friends register, you can reward your existing customers and credit them with loyalty points. In this way, you strengthen your customer loyalty and at the same time get new customers.
In your dashboard, you have a clear overview of the number of invitations your customers have created.