Direct communication

 

Forget mass communication, focus on 1-on-1 communication.

 

Digital customer loyalty will help you get to know your customers and provide them with relevant content based on the information you collected. The result: your customers feel understood and will come back to you.

Marketing automation

 

Communicate with your customers automated, 1-on-1 and on a personal level:
we help you create customer journeys to send relevant content.
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The right content
for a specific target group at the right time
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Via the best-suited channel:
push messages, email, SMS or standard mail
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Fully automated
to allow you to focus on your core business

Customer Journey

With your tailor made app you can look after your customers even after their  purchase: Send them

  • automated, personal messages

  • on selected events and

  • through the right channels

(e.g. offer a service one year after the bicycle purchase), and offer your customers great additional benefits.

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Tailor-made campaigns

 

Easily create tailor-made campaigns, tailored to specific customer groups.

 

Segment your customers according to certain preferences and send them individual messages like sale announcements, new opening hours, Father’s Day offers, etc.
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From monologue to dialogue

 

Include your customers to boost customer loyalty. Communication shouldn’t be a one-way street: ask your customers for their opinion.

 

A digital solution by hello again helps you easily establish a dialogue with your customers, and saves time.

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Surveys & votings

Let your customers vote! Create surveys or live votings in no time with our survey tool and get prompt results of your market research.
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Reviews

Get direct customer feedback! Your customers’ reviews and ratings will help you maintain high-quality products and services.
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Chats

Talk to your customers! Our chat feature allows you to increase your service quality by offering customers direct support.

Start today and increase your customer value!