|Digital loyalty program|
|Customer acquisition feature|
|Intelligent app ratings|
|Social logins (Apple+Google)|
|Standard statistics & analytics|
|Content-Verwaltung der App|
|Advanced Statistiken & Analytics|
|Social logins (Facebook)|
|Digital loyalty card|
|Surveys & research|
|Integration of supported online shops|
|Multi language capability (Pro: 3 languages / Plus: 5 languages)|
|Digital stamp pass|
|Digital gift card|
|Digital invoice storage|
|Loyalty web portal|
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
CEO | Stadtbäckerei Kühl
Higher receipt thanks to digital loyalty club app
The cooperation with hello again was pleasant and uncomplicated, just as fast and effective.
Mag. Heike Klocker
CEO | Mariahilf Apotheke Trofaiach
Digital services in the pharmacy sector
Our new hello again app has made a decisive contribution to positioning the brand as digitally innovative and increasing customer frequency and sales. In addition, we can continue to offer better and better digital service in the future!
Marketing, Sponsoring & Hospitality | Alemannia Aachen
Digital customer loyalty in the football business
The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!
CEO | Mainglück
Innovative customer loyalty in the fashion industry
I didn't want the 100th customer card, but an innovative, modern image and to stand out from the competition - that's what I achieved with the app!
We assess your needs and analyze your existing IT systems.
We create a customized offer based on the initial consultation.
We will go through the offer with you, answer your questions and adjust the offer if necessary.
We will set a schedule with you and inform you about the details of the implementation.
Customer loyalty is crucial for companies of all sizes and industries because it will always be cheaper to retain regular customers than to attract new ones and turn them into loyal, returning customers. It refers to the development and establishment of long-term customer relationships in order to ensure the long-term success of the company. Acquiring new customers always involves higher costs and more effort than maintaining and developing existing customers.
With the spread of smartphones, customers expect digital offers and companies must respond to this in order to remain competitive. The introduction of a digital customer loyalty solution enables companies to strengthen customer loyalty, create individual incentives and use customer data for personalized offers. Satisfied existing customers are seen as valuable multipliers who can recommend the company's app to others.
There is a clear shift in shopping behavior from regional to predominantly online. In a highly competitive environment, it is crucial to be visible digitally and on mobile. Sending the right message through the right channels is essential, and a digital loyalty program enables effective communication via push, email or SMS in real time. Customers are automatically rewarded through incentives in your loyalty program and can exchange points for rewards, which strengthens loyalty to the company. The use of digital media enables centralized and real-time communication and storage of information.
It all depends on how available you are for us and how "big" the app should be. Normally and with quick feedback, the app goes live in 4-6 weeks.
It depends on how extensively you want to use the app. We have customers who spend 1-2 hours with the app every week and we have customers who do everything in less than 2 hours per year.
Our solution consists of a customized app and our CRM system (dashboard). This combination of an individualized app for your loyal customers and the underlying CRM system and dashboard for you as a company provides unique added value - and makes customer contact easier than ever before.
Our customer loyalty solution is available on all common stores, platforms & operating systems, including Android (Google Play Store) and Apple/iOS (Apple App Store).
In a data-driven world, those companies that have better customer data can address their target groups - whether existing customers or a new target group - better than other companies. Automatic data collection in their CRM or customer database automatically records data points such as preferences, purchases, ratings and much more, which provide the basis for personalized, segmented offers and communication.
Our product is of course 100% GDPR-compliant, and has to be because of the legal situation. However, we go one step further and banks also use our solution. All data belongs to your company as the owner of the app.
The entire power of data lies in your hands.