Bettina: I wanted something new. I already knew the company hello again because we used the product - the customer loyalty app - ourselves at the hairdresser. We had a training session back then and then promoted our app to our customers. The app was really well received. At some point, I noticed the vacancy in internal sales and applied for it.
Bettina: Firstly, the working hours. I'm a mother of two children and would like to spend time with my family. I also worked part-time as a hairdresser - but the working hours often didn't coincide with school hours. This job offered me regular working hours that coincided with my children's school hours and still gave me the flexibility I needed to work from home, for example. Secondly, I found the product and the company exciting. I have nothing to do with technology or software, but I experienced the benefits for companies myself.
Bettina: My job in Sales Development is to identify potential target customers for our product and show them the benefits of our solution over the phone. As soon as a company shows interest, I arrange an appointment with one of our sales managers. They then make the sale.
Bettina: Well, it is. What you definitely need is customer orientation. You have to be able to put yourself in the other person's shoes: what problem do they need a solution for and can we offer one? You don't need any special prior knowledge. Resilience and flexibility in dealing with different personalities are required.
Bettina: Yes, definitely! The work is interesting because I get to know lots of different companies and people. It's also fulfilling to take on such an important role and help companies to be more successful. When we win a new customer, everyone is happy about your success!