Resch&Frisch: Direct customer communication via app including digital loyalty program.
Resch&Frisch wanted to promote communication with its customers and thereby strengthen customer loyalty. In addition, the company wanted to target Generation Y & Z, reduce the administrative workload and increase data quality.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of bakeries.
A shortage of skilled workers, high energy costs, competition from supermarkets - all these factors can increase your customers' willingness to change.
Effective customer loyalty measures are therefore becoming increasingly important for bakeries and patisseries. Strong customer relationships offer advantages for both sides.
High costs for staff and energy as well as increasing competitive pressure - major challenges with a negative impact on your turnover.
The Resch&Frisch bakery was able to record 12.7% more customer visits by introducing its own loyalty club app - just four months after the app launch.
Traditional advertising methods and strict data protection laws make it difficult to target customers. This is why first-hand customer data is becoming increasingly important.
With our simple customer loyalty solution for bakeries, you can easily collect and use customer data.
+ 12.7 %
increase in customer frequency
active app users per month
+ 10 %
more customers through the referral feature
rating from 6,000 customers
CEO | Stadtbäckerei Kühl
Higher receipt thanks to digital loyalty club app
The cooperation with hello again was pleasant and uncomplicated, just as fast and effective.
CEO | Konditorei Jindrak
Increase reach and reach young target group
The loyalty of our customers is very important to us. That's why we want to give something back to them with our app and its content, such as vouchers. It's a win-win situation! I can only recommend everyone to dare to take the step towards digitalization!
CEO | brotsüchtig
Community building through digital loyalty club and direct communication
I knew it would work, but I never thought it would work so well. We are really impressed with the app!
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.