More than 800 companies across 25 countries choose hello again for effective customer loyalty.
Digital customer loyalty in shoe retail: loyalty club launch at MyShoes.
In order to strengthen customer loyalty within the company, they wanted to set up their own digital loyalty club. Instead of introducing classic plastic loyalty cards, MyShoes — a subsidiary of the DEICHMANN Group — was looking for a digital solution for its bonus world.
App and Dashboard - hand in hand.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
The most important features.
At a glance.
Your customers collect loyalty points with every purchase.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
Reach your customers individually and directly.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Improve your ratings on Google & Co.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Collect and use valuable customer data.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
Convince yourself!
Try the demo app now.
Get an idea of what your loyalty club app could look like: Smart features, easy to use, great looks.
We know the challenges of retailers.
And have the perfect solution for them.
Declining customer loyalty.
Staff shortages, poor customer reviews, high price transparency — all of these can increase your customers' willingness to switch.
Effective customer retention measures are therefore becoming increasingly important for retail companies — because everyone likes to receive rewards and bonuses for loyalty and long-term patronage.
Decline in sales and high costs.
Supply bottlenecks, high competitive pressure, increasing digitalization - major challenges with a negative impact on your sales.
By introducing a digital loyalty club instead of traditional plastic customer cards, MyShoes was able to strengthen customer loyalty and win over 1,500 new customers via an invite feature.
Scatter loss through mass communication.
Traditional advertising methods and strict data protection regulations make it difficult to target customers. This is why first-hand customer data is becoming increasingly important.
With our user-friendly customer loyalty solution for fashion and shoe retailers, you can easily collect and effectively use customer data.
This is what retailers have achieved with hello again.
+ 28.4 %
increase in sales through digital loyalty club usage
+ 14 %
higher open rates with targeted campaigns
+ 1,500
new customers through referral feature
4.9 stars
average app rating
What our customers say about hello again.
Simple app setup.
Ongoing support.
Onboarding.
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
Push-My-App.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Help Center.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Ongoing Support.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.