Digital loyalty solution for higher frequency and more customers at OX Restaurants.
In order to offer guests a unique experience at all levels, OX Restaurants opted for a digital loyalty solution with added value: more personalization, more direct contact with customers and more visibility.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of restaurants.
A shortage of skilled staff, poor customer ratings, high service expectations — all of these can increase your guests' willingness to switch.
This is why effective customer loyalty measures are becoming increasingly important for restaurants and bars. Every guest likes to be rewarded for their loyalty.
Supply bottlenecks, pressure to innovate, digitalization — major challenges with a negative impact on your sales.
OX Restaurants was able to maintain contact with customers even during lockdown phases with a strong digital customer loyalty solution: 20,000 app registrations during the lockdowns speak for themselves.
Traditional advertising measures and strict data protection laws make it difficult to target customers.
With our customer loyalty solution for the hospitality industry, you can easily record and use customer data — intuitively in the included dashboard including CRM.
+ 28.4 %
increase in sales through digital loyalty club usage
more loyal customers within 3 months
+ 14 %
higher open rates for targeted campaigns
new customers through referral feature
Head chef | SOM Kitchen
From 100 to 1,000 loyal customers within three months
We were really surprised that we were able to build up a loyal community so quickly with the help of hello again. We are already looking forward to further cooperation!
CEO | OX Restaurants
Digital solution for higher frequency and more customers
At the St. Pölten location, we have been working with the loyalty app since the opening. And I can only say: we have never had such a successful location!
CEO | Konditorei Jindrak
Increase reach and reach young target group
The loyalty of our customers is very important to us. That's why we want to give something back to them with our app and its content, such as vouchers. It's a win-win situation! I can only recommend everyone to dare to take the step towards digitalization!
CEO | brotsüchtig
Community building through digital loyalty club and direct communication
I knew it would work, but I never thought it would work so well. We are really impressed with the app!
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.