Customer loyalty at Figaro Uno: the digital hair salon
Figaro Uno wanted to focus on the essentials: fulfilling customer wishes, staying in contact with customers and thereby strengthening customer loyalty at the hairdresser. The stamp passes used before were often associated with challenges, as customers regularly forgot or lost them.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of hair salons.
Rising costs, a shortage of skilled staff, unreliable appointment bookings - all of these can increase your customers' willingness to switch salons.
Effective customer loyalty measures are therefore becoming increasingly important for hairdressing salons. Turn your satisfied customers into brand ambassadors.
Staff shortages, thrifty customers, high energy costs - major challenges with a negative impact on your turnover.
The hairdresser Figaro Uno was able to increase average sales per customer by almost 10% with the new loyalty club app. The service sector is also digitizing diligently.
Traditional advertising measures and strict data protection laws make targeted customer communication difficult.
With first-hand customer data that you can easily collect and use via the app and dashboard, you can get the most out of your marketing. Scatter loss is a thing of the past.
+ 10 %
average turnover per purchase
+ 100 %
average visits per app user
average app rating
registrations in just 6 months
CEO | Figaro Uno
Innovative hairdresser with a contemporary bonus system for customers
The app makes it easier for us to contact customers — we can set targeted rewards and see at a glance how they are being redeemed by customers.
Mag. Heike Klocker
CEO | Mariahilf Apotheke Trofaiach
Digital services in the pharmacy sector
Our new hello again app has made a decisive contribution to positioning the brand as digitally innovative and increasing customer frequency and sales. In addition, we can continue to offer better and better digital service in the future!
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
Marketing, Sponsoring & Hospitality | Alemannia Aachen
Digital customer loyalty in the football business
The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.