Citizen service, loyalty club and information platform in one: Laxenburg, a digital town.
Digitization for cities and regions? Of course! The mayor of Laxenburg has recognized the ravages of time and is jumping on the bandwagon of new technologies. Together with hello again, a digital citizen service portal was launched: The Laxenburg App!
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of regions and municipalities.
Growing online giants as an overpowering competitor - this can increase the willingness of residents in the region to switch.
Effective customer retention measures are therefore becoming increasingly important for municipalities and their local providers. After all, every resident likes to be rewarded for their loyalty.
Digitalization, shortage of skilled workers, oversupply, price transparency — major challenges with negative effects on sales in the immediate region.
The market town of Laxenburg not only brought its own citizen service to the smartphone. A complete portal including a loyalty club app and many more functions was implemented — and is actively used by around two thirds of residents!
Scatter loss from analog advertising measures and strict data protection laws make targeted marketing difficult.
With a well-thought-out loyalty solution, these problems are a thing of the past: address your customers in a targeted manner, remind your customers in good time about booked massages and manicures, congratulate them on their birthday. Direct customer communication makes it possible!
increased in region
for regional businesses
60 % user
active in the new community app
Mayor | Laxenburg
Citizen service, loyalty club and information platform in one.
Everything worked great, I am thrilled with the result. hello again was a great help with the implementation, it went perfectly!
Dr. Sabine Naderer-Jelinek
Mayor | Leonding
How the municipality of Leonding is using digitalization
I am thrilled that hello again realized our ideas so well and even exceeded them!
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
Marketing, Sponsoring & Hospitality | Alemannia Aachen
Digital customer loyalty in the football business
The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!
CEO | Mainglück
Innovative customer loyalty in the fashion industry
I didn't want the 100th customer card, but an innovative, modern image and to stand out from the competition - that's what I achieved with the app!
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.