In order to strengthen customer loyalty within the company, they wanted to set up their own digital loyalty club. Instead of introducing classic plastic loyalty cards, MyShoes — a subsidiary of the DEICHMANN Group — was looking for a digital solution for its bonus world.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of sports retailers.
High price pressure from competitors, unstable supply chains, missing or inadequate loyalty programs — all of these can increase your customers' willingness to switch.
Effective customer loyalty measures are therefore becoming increasingly important for sports retailers — because everyone likes to be rewarded for their loyalty.
Increasing digitalization brings major challenges with potentially negative effects on your sales.
By introducing a digital loyalty club instead of traditional plastic customer cards, MyShoes was able to strengthen customer loyalty and win over 1,500 new customers via an invitation function.
Traditional advertising methods and strict data protection laws make it difficult to communicate with customers in a targeted manner. Therefore, first-hand access to customer information is becoming increasingly important.
With your own solution for customer loyalty, you can easily collect and use customer data.
+ 28.4 %
increase in sales through digital loyalty club usage
+ 14 %
higher opening rates for targeted campaigns
new customers through referral feature
average app rating
Marketing, Sponsoring & Hospitality | Alemannia Aachen
Digital customer loyalty in the football business
The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
CEO | Mainglück
Innovative customer loyalty in the fashion industry
I didn't want the 100th customer card, but an innovative, modern image and to stand out from the competition - that's what I achieved with the app!
Mag. Heike Klocker
CEO | Mariahilf Apotheke Trofaiach
Digital services in the pharmacy sector
Our new hello again app has made a decisive contribution to positioning the brand as digitally innovative and increasing customer frequency and sales. In addition, we can continue to offer better and better digital service in the future!
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.