Alemannia Aachen: Digital customer loyalty in the football business.
The soccer club Alemannia Aachen has been around since December 1900, but the club's own app has only been around for a short time. With hello again, Alemannia Aachen has increased its digital presence and is keeping pace with digitalization.
Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.
By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.
With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.
Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.
Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.
We know the challenges of the leisure industry.
An oversupply of activities for your own club members, high membership fees, declining visitor interest - all of these can increase the willingness of your customers to switch clubs.
Effective measures to retain visitors are therefore becoming increasingly important in the leisure sector - because everyone likes to be rewarded for their loyalty.
Digitalization, excess offers for leisure activities, declining attention spans of young people - major challenges with potentially negative effects on your revenue.
It's a good thing that effective loyalty programmes can ensure higher visitor frequency and thus stabilize and increase your sales in the long term: Up to 28.4% more sales through customer loyalty programs speak for themselves.
Traditional advertising measures and strict data protection laws make it difficult to address visitors in a targeted manner.
First-hand customer data is therefore becoming increasingly important. With your own customer loyalty solution for the leisure sector, you can easily collect and use your visitors' data.
of app users can be reached via push notifications
Registrations only 5 hours after app launch
for on the go in the app
of app users are active monthly
Marketing, Sponsoring & Hospitality | Alemannia Aachen
Digital customer loyalty in the football business
The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!
CEO | Konditorei Jindrak
Increase reach and reach young target group
The loyalty of our customers is very important to us. That's why we want to give something back to them with our app and its content, such as vouchers. It's a win-win situation! I can only recommend everyone to dare to take the step towards digitalization!
Dr. Günther Helm
former CEO | Müller
hello again as a "digital speedboat" for Müller
"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."
Mayor | Laxenburg
Citizen service, loyalty club and information platform in one.
Everything worked great, I am thrilled with the result. hello again was a great help with the implementation, it went perfectly!
With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.
We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.
Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.
Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.