Hello Again Logo
Customer loyalty made easy

Loyal customers for leisure and cultural facilities.

More than 800 companies across 25 countries choose hello again for effective customer loyalty.

success story

Alemannia Aachen: Digital customer loyalty in the football business.

The soccer club Alemannia Aachen has been around since December 1900, but the club's own app has only been around for a short time. With hello again, Alemannia Aachen has increased its digital presence and is keeping pace with digitalization.

Alemannia Aachen Erfolgsgeschichte
Perfect for leisure facilities

App and Dashboard - hand in hand.

Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.

hello again Dashboard & App

The most important features.

At a glance.

Loyalty program
Loyalty program

Your customers collect loyalty points with every purchase.

By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.

Communication via Push notification
Customer Communication

Reach out to your customers. Personally, individually and directly.

With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.

App Rating
Customer reviews

Improve your ratings on Google & Co.

Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.

Dashboard
Dashboard and CRM

Collect and use valuable customer data.

Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.

Convince yourself.

Try the demo app now!

Get an idea of what your loyalty club app could look like: Smart features, easy to use, great looks.

Build your own app

We know the challenges of the leisure industry.

And have the perfect solution for them.

Dwindling visitor loyalty.

An oversupply of activities for your own club members, high membership fees, declining visitor interest - all of these can increase the willingness of your customers to switch clubs.

Effective measures to retain visitors are therefore becoming increasingly important in the leisure sector - because everyone likes to be rewarded for their loyalty.

Falling income, rising costs.

Digitalization, excess offers for leisure activities, declining attention spans of young people - major challenges with potentially negative effects on your revenue.

It's a good thing that effective loyalty programmes can ensure higher visitor frequency and thus stabilize and increase your sales in the long term: Up to 28.4% more sales through customer loyalty programs speak for themselves.

Scatter loss through mass communication.

Traditional advertising measures and strict data protection laws make it difficult to address visitors in a targeted manner.

First-hand customer data is therefore becoming increasingly important. With your own customer loyalty solution for the leisure sector, you can easily collect and use your visitors' data.

Other companies in the leisure sector have achieved this with hello again.

90 %

of app users can be reached via push notifications

1,000

Registrations only 5 hours after app launch

Ticket store

for on the go in the app

96 %

of app users are active monthly

What our customers say about hello again.

Philip Macherey

Marketing, Sponsoring & Hospitality | Alemannia Aachen

Digital customer loyalty in the football business

The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!

Leo Jindrak

CEO | Konditorei Jindrak

Increase reach and reach young target group

The loyalty of our customers is very important to us. That's why we want to give something back to them with our app and its content, such as vouchers. It's a win-win situation! I can only recommend everyone to dare to take the step towards digitalization!

Dr. Günther Helm

former CEO | Müller

hello again as a "digital speedboat" for Müller

"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."

David Berl

Mayor | Laxenburg

Citizen service, loyalty club and information platform in one.

Everything worked great, I am thrilled with the result. hello again was a great help with the implementation, it went perfectly!

Your way to the customer loyalty app

Simple app setup.

Ongoing support.

1

Onboarding.

With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.

2

Push-My-App.

We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.

3

Help Center.

Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.

4

Ongoing Support.

Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.

Want to take your customer loyalty

to the next level?