Hello Again Logo
Customer loyalty made easy

Pet retailers say hello again to loyal customers.

More than 800 companies across 25 countries choose hello again for effective customer loyalty.

Success story

Digitalization in retail: Müller as a digital pioneer in the industry.

Digitalization in retail — this is at the top of the list of priorities for the retail company Müller. The digitalization offensive was launched back in 2013 with the introduction of an online store including Click & Collect. The next logical step was the digitalization of customer loyalty activities.

Müller success story
Perfect for retail

App and Dashboard - hand in hand.

Easily manage your loyalty app with the intuitive dashboard. Plan your marketing activities. Send push notifications to your target groups. Manage your customer data in the CRM system. And much more.

hello again Dashboard & App

The most important features.

At a glance.

Loyalty program
Loyalty program

Your customers collect loyalty points with every purchase.

By simply scanning the invoice, your customers collect loyalty points which can be exchanged for individual rewards.

Communication via Push notification
Customer Communication

Reach out to your customers. Personally, individually and directly.

With your loyalty app, you can target customers with personalized offers - easily and individually via push notification, email or SMS.

App Rating
Customer reviews

Improve your ratings on Google & Co.

Be thankful for your customers' feedback by granting them loyalty points as a reward for direct feedback. As a side effect, your ratings increase as well.

Dashboard
Dashboard and CRM

Collect and use valuable customer data.

Data management, automation, audience segmentation – our dashboard simplifies these tasks and more.

Convince yourself.

Try the demo app now!

Get an idea of what your loyalty club app could look like: Smart features, easy to use, great looks.

Build your own app

We know the challenges for pet stores.

And have the perfect solution for them.

Declining customer loyalty.

Rising energy costs, increasing regulations, poor customer reviews - all of these can increase your customers' willingness to switch.

Effective customer loyalty measures are therefore becoming increasingly important in pet retail - because everyone likes to be rewarded for their loyalty.

Decline in sales and high costs.

Delivery bottlenecks, high competitive pressure, increasing digitalization — major challenges with a negative impact on your sales.

Effective customer loyalty measures can increase sales by up to 28.4% — and make your customers not only more profitable, but also happier.

Scattering losses due to mass communication.

Traditional advertising and strict data protection laws make it difficult to engage in targeted customer communication. This is why first-hand customer data is becoming increasingly important.

With our simple customer loyalty solution for pet supply stores, you can easily collect and use customer data.

This is what companies have achieved with hello again.

+ 28.4 %

increase in sales through digital loyalty club usage

+ 12.7 %

increased customer frequency after app launch

4.9 stars

average app rating

1 million

registrations in just 6 months

What our customers say about hello again.

Dr. Günther Helm

former CEO | Müller

hello again as a "digital speedboat" for Müller

"We are delighted to be able to offer our customers an individualized service with our digital customer card and the Müller app. This is an important and indispensable step in driving forward our digitization strategy across Europe."

Sandra Lemmich

CEO | Mainglück

Innovative customer loyalty in the fashion industry

I didn't want the 100th customer card, but an innovative, modern image and to stand out from the competition - that's what I achieved with the app!

Mag. Heike Klocker

CEO | Mariahilf Apotheke Trofaiach

Digital services in the pharmacy sector

Our new hello again app has made a decisive contribution to positioning the brand as digitally innovative and increasing customer frequency and sales. In addition, we can continue to offer better and better digital service in the future!

Philip Macherey

Marketing, Sponsoring & Hospitality | Alemannia Aachen

Digital customer loyalty in the football business

The app was implemented exactly as we had imagined. We had a great exchange and good collaboration with hello again!

Your way to the customer loyalty app

Simple app setup.

Ongoing support.

1

Onboarding.

With our simple onboarding process, we'll guide you to your own app in just a few steps - until it's available for your customers.

2

Push-My-App.

We focus on your success! With our experience from over 800 customer projects, we get the most out of your app and help you achieve success in no time.

3

Help Center.

Our comprehensive help center with user manual, instructions and videos is available around the clock for quick help.

4

Ongoing Support.

Our app support is always there for you, whether you are new to hello again or have been using our solution for some time.

Want to take your customer loyalty

to the next level?